You can find them in all walks of life, in all fields of endeavour. They seem to walk taller, though not necessarily speak louder, than the rest of us. They rarely shout, but they always inspire through their deeds and words.
They are the leaders among us.
I was reminded of this while reading a short piece in the Telegraph-Journal about Scott McCain, owner of the Saint John Sea Dogs, who addressed his team before a recent play-off game in Windsor, Ontario.
According to team forward Bokondji Imama, “He told us that he was already proud of us and that we’ve had a hell of a season, so that kind of gave us back our confidence. He said that whatever happens, he’s always going to be proud of us and he’s always going to love us.”
Added team captain Spencer Smallman: “He came in and just wanted to reassure us that from a organization standpoint, he had full confidence in us. He definitely psyched the boys up. It means so much. He’s a powerful guy. He’s right at the top, and none of this would be possible without him. We’re very grateful for him, and to hear those words and see it in his eyes how confident he is us, I think the confidence spread through the room.”
I know Scott McCain personally, and he has always struck me as a natural leader. But are leaders born or made? As U.S. business consultant Erica Andersen wrote in Forbes Magazine a few years ago, “What I’ve learned by observing thousands of people in business over the past 30 years, though, is that – like most things – leadership capability falls along a bell curve. Some people are, indeed, born leaders.These folks at the top of the leadership bell curve start out very good, and tend to get even better as they go along. Then there are the folks at the bottom of the curve: that bottom 10-15 per cent of people who, no matter how hard they try, simply aren’t ever going to be very good leaders. They just don’t have the innate wiring.
“Then there’s the big middle of the curve, where the vast majority of us live. And that’s where the real potential for ‘made’ leaders lies. It’s what most of my interviewers assume isn’t true – when, in fact, it is: Most folks who start out with a modicum of innate leadership capability can actually become very good, even great leaders.”
This must be indisputably good news for New Brunswick and the rest of the Atlantic Provinces. It’s doubtful there’s ever been a time in the recent past of this region when good leaders have been in heavier demand. And the possibility that most of us, given the chance and under the right circumstances, can become the heroes of our lives is, frankly, comforting.
So then, what shall our leadership qualities look like? Think about Donald Trump’s nest of psychological predilections and reverse them.
Good leaders are not narcissists. They are empathizers, because to motivate people, they must understand what makes others tick.
Good leaders are not bullies. They are negotiators, because to get anything done well, they must inspire, not threaten or cajole.
Then there’s the usual shopping list of characteristics business magazines and related websites are fond of trotting out: honesty, confidence, the ability to delegate chores, passion, a sense of innovation, integrity, authenticity, patience, open-mindedness, determination, decisiveness.
We can observe genuine leaders in all sectors of our society – government, education, health care, the arts, business.
Just take some time and look closely.